DMCA & Takedown Policy

PromoSouq ("the Site") respects the intellectual property rights of all content owners and retailers. We operate as an independent informational aggregation service that indexes publicly available promotional flyer content for consumer benefit. This page outlines our policy for handling content removal requests from rights holders.

1. Content Ownership Statement

All flyer images, brand logos, product photographs, promotional catalogs, and related marketing materials displayed on this Site are the sole and exclusive property of their respective brand owners and retailers. PromoSouq does not claim ownership of, nor any proprietary rights to, any third-party promotional content featured on this platform.

The content is displayed solely for the purpose of informing consumers about currently available deals and promotions in the United Arab Emirates.

2. Good Faith & Fair Use

PromoSouq aggregates and displays publicly distributed promotional materials in good faith, under the understanding that:

• Promotional flyers are created and distributed by retailers with the express purpose of reaching the widest possible consumer audience.
• Our platform serves as an additional distribution channel that benefits both consumers and retailers by increasing visibility of active promotions.
• We add substantial transformative value through independent categorization, interactive booklet viewing, geographic filtering, search functionality, and structured metadata.

3. Content Removal Requests

If you are a rights holder or an authorized representative and believe that content hosted on PromoSouq infringes your intellectual property rights, you may submit a takedown request. We are committed to responding to all valid requests promptly.

We will remove the identified content within 24 hours of receiving a valid takedown request.

4. How to Submit a Takedown Request

To submit a content removal request, please send an email to the address below with the following information:

1. Identification of the copyrighted work — Describe the content you believe is being infringed.
2. Identification of the infringing material — Provide the specific URL(s) on PromoSouq where the content appears.
3. Your contact information — Include your full name, email address, and phone number.
4. Authorization statement — Confirm that you are the rights holder or are authorized to act on behalf of the rights holder.
5. Good faith statement — A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

5. Counter-Notification

If you believe that content was removed in error or that you have proper authorization to use the material, you may submit a counter-notification to the email address above. The counter-notification must include your identification, the specific content removed, and a statement under penalty of perjury that the removal was the result of a mistake or misidentification.

6. Repeat Infringers

PromoSouq maintains a policy of removing content from any rights holder that submits a valid takedown request. If a particular brand or retailer requests permanent exclusion from our platform, we will implement a permanent block to prevent future indexing of their promotional materials.

7. Proactive Cooperation

We welcome direct partnerships with retailers and brand owners. If you are a retailer and would like to manage how your promotional content appears on PromoSouq, or if you wish to opt out entirely, please contact us at contact@promosouq.com. We are happy to work with you to ensure our platform serves your interests.

8. Changes to This Policy

We reserve the right to modify this DMCA & Takedown Policy at any time. Any changes will be posted on this page with an updated effective date. Last updated: May 2026.